TERMS AND CONDITIONS

Flower arrangements and other items shown here are indicative. We do our best to give better results than shown. It may be possible that the actual arrangement varies due to the availability of flowers and other reasons beyond our control.
If ordered flowers / cake / chocolate / gift / are not available in the respective city or town, we shall deliver available best quality flowers / cake /chocolate / gift / of equal value.

The delivery schedule varies between same-day delivery to delivery within two business days depending on the destination areas in the city. However, in all areas in the city, we deliver on the same day.
In a credit card transaction, you must pay using your own credit card. 
Hyderabadflowergifts.com shall not be liable for any credit card fraud.
Any request for cancellations of orders placed shall not be entertained.
In case no date of delivery is mentioned along with the order, we shall deliver/dispatch within 24 hours.

In the case of flowers, cakes & sweets (all being perishable products) if the receiver or any representative is not available at the time of delivery, we shall take the order as delivered.

Gift items like Chocolates, Dry Fruits, Leather Bags, Watches, etc. are normally dispatched through hand delivery and we cannot guarantee the exact time of delivery.

Delivery of certain items may not be possible under certain uncontrollable circumstances. However, you always have a right to get a 100% refund of your money.

No claim of whatsoever nature under any circumstances will be tenable other than the claim for a 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non-delivery.

The owners of the site retain the right to refuse any order unconditionally.
Orders once placed with Hyderabadflowergifts.com can be canceled only till 48 hours before the delivery. After this period, orders cannot be canceled. On cancellation, a cancellation fee of 10% of the total order amount is charged. This amount may be reduced or waived off at the discretion of Hyderabadflowergifts.com

If the user has any questions, doubts, or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through Email: [email protected] and should wait for a written clarification before using the service.

All claims are subject to the jurisdiction of local Court only in Hyderabad.
At Hyderabadflowergifts.com every delivery is special and we always take great care to guarantee your delivery reaches the right person at the right place. Hyderabadflowergifts.com will also make every effort to deliver your gift into the lucky recipient’s hands. However, if your recipient is not at home or office to receive it, the florist will leave the bouquet to whoever is available at the house or office.

Delivery at Special places.
For certain deliveries which are to be delivered at public places fill in a little bit more information as detailed below :
Hospitals
The full address of the hospital
Ward name or number
Mobile number of the Attendant if any
The home address of the recipient (if possible)
Hotels
The full address of the hotel
Telephone number of the hotel (if known)
Mobile number of the person
Room number (if known)
Name of tour company (if applicable)
Or else please call between 8:00 am and 9:30 pm (INDIAN STANDARD TIME) all days a week
+91-9030071122
Our customer support team is always there to assist you

REFUND POLICY

If for any reason, you wish to change or cancel your order you can do so by calling +91 9030071122 (9 am to Midnight only) or email [email protected] Please give at least 48 hours notice before the requested delivery date.

Order cannot be canceled or modified within 48 hrs from the delivery date.
In the rare cases of service failure or quality complaint, you can write an email to [email protected] and our team will respond to you within 1-12 working hours.

Our team will process a quick investigation on your order and in case of any quality/service failure found, we assure you to re-deliver your product with complimentary flowers within the next 24 hrs.