Cancellation/Refund Terms
Refund Terms
In dealing with highly perishable products, if in case anything goes wrong, the customer can bring up a concern or complaint. We will always listen and resolve the issue as quickly as possible. Our customer service staff is trained to respond to concerns and can decide an appropriate course of action on the spot.
If the order is canceled by the customer One day before the delivery date, the customer is entitled to get a refund. Cancellations on the same day deliveries (the date has to deliver) are not to be considered
To cancel the Order, Please call: +91 90300 71122, or mail us: hyderabadflowergifts@gmail.com
If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
If the customer has ordered the flower/gift, types, or colors that are not available (e.g. due to a shortage in supply) at that particular moment and cannot be fulfilled within the specified day, the customer will be informed and will be given 100% refund.
A refund will be carried out within three days once one of the above-mentioned criteria is met. Once the refund has been successfully processed, you will receive a refund notification via email. Safe keep this refund notification for checking against your monthly credit card bill.